FAQ published on: 30/08/2012
Last edited: 30/08/2012
This may happen if you are not running Pro Tools as an administrator.
A case has been observed where Pro Tools responded normally to Nucleus control surface data, but control data from Pro Tools would not correctly reach the Nucleus. So for instance, while the Nucleus physical faders would correctly control Pro Tools on-screen faders, moving a fader in the Pro Tools mixer would not cause the corresponding Nucleus fader to move.
Running Pro Tools as administrator resolved this issue.
This has been verified with Pro Tools 10.2 on a Windows 7 64 bit system.
To run an application as administrator, right-click the application icon or shortcut and click "Run as administrator" in the menu.