I have installed AWS 924-948 software V4.0/14 and now my console won't boot - what should i do? I have installed AWS 924-948 software V4.0/14 and now my console won't boot - what should i do?
FAQ published on: 16/05/2012
Last edited: 16/05/2012
Software version V4.0/14
The first power cycle/restart of the console, after the new software has been installed, will take approximately 90-120 seconds. This is due to the channels being reprogrammed during the first boot process. Subsequent reboots will complete in the usual amount of time.
You should NOT, under any circumstances, power cycle the console during this first reboot.
NB: Should a power cycle occur, you will need to attach a terminal cable to the rear of the AWS console and type the following commands:
This will erase and reprogram the channels again - this should complete within 2 minutes.
You should then power cycle the console.
Details on connecting a terminal and the cable pinout can be found in AWS 924-948 Owner's Manual Page 1-19.