This information was for Mac users activating Duende Native plug-ins circa 2013. Duende Native has been replaced by SSL Native. If you have Duende Native, you can install SSL Native and use the licenses there.
macOS Mountain Lion 10.8 (July 2012)
- Download the latest Java 7 update here: http://www.oracle.com/technetwork/java/javase/downloads/jre7-downloads-1880261.html
- You must restart your Mac after installing Java.
- Please use Mozilla Firefox for activation in the SSL License Centre.
- If a pop up box opens you should click Trust/Allow.
- If you see a small line of text saying Missing Plug-in then Java is not correctly installed. Please check the information above again ensuring you restart your browser.
- Please note Firefox 21 introduced an issue whereby the last of the pop-up messages asking you to allow the Java applet ("Don't Block") does not appear. If this happens you will see an error message on a pink background. In the error message, click the link at the end of the last line to refresh the page. This will make the pop-up message appear, click "Don't Block" and you will then be able to activate.
macOS Lion 10.7 (2011) or earlier:
You must update to the latest version of Java 6 using macOS software update.
Download, install, and use Google Chrome for activation in the SSL License Centre. If you are already using this browser please restart after installing Java.
If a pop up box opens you should click Trust/Allow.
If you see a small line of text saying Missing plug-in then Java is not correctly installed. Clicking on this
If you are using macOS 10.7 Lion and have installed Java 7, you will need to revert to Java 6.
Please see this information from Apple: http://support.apple.com/kb/HT5559
The tweak described below for Java 6 may not be necessary, as the latest version of Java 6 does not include the Preferences utility.
In fact, if the Java Preferences utility is present in Applications > Utilities, it means your Java 6 is not up to date and you should update Java again via the Apple menu > Software update.
Java 6 configuration
You must run the Java Preferences utility (located in Applications > Utilities) and tick the box to "allow plug-in applet and WebStart applications."
After this you must close the browser completely (quit the application so that all windows are closed) and restart.