Why do my Duende Native licenses not work?
If you have Anti-Virus software installed on your Windows computer it may interfere with the Codemeter protection that is used for the Duende Native Plug-ins. The licenses are no longer valid in this situation, therefore the plug-ins are not useable.
We are currently aware that the following Anti-Virus software should not be running at the same time as any Duende Native plug-ins:
- Bullguard v10
Ensure this software is not running, even as a background service, when using Duende Native plug-ins.
If you have been running Anti-Virus software you may need to re-install Duende Native after stopping it.