If you are having issues playing back audio from your PC, such as clicks and pops in your recording, you may need to optimize Windows for audio.
Please follow all of the steps below:
- Increase the buffer sample size in your DAW settings; lower buffer sample sizes can cause clicks and pops in audio playback.
- Disconnect any unnecessary USB devices from your PC, as these will share the same USB bus as your SSL 2 / 2+.
- If using a USB hub, please ensure it is an externally powered USB hub. If you're not sure, try plugging your SSL 2 / 2+ directly into the USB port on the PC, and see if it resolves the issue.
- In Control Panel > Sound, go to the sounds tab and under sounds scheme, select 'No sounds', click 'Apply' then, 'OK'.
- In Settings > Privacy, select Background Apps and switch off the apps that you do not need to be running when recording / playing back audio.
- In Control Panel > Power Options, choose High Performance then click the Change plan settings. Make sure both power options are set to Never.
- In System Preferences > Network, switch off Wi-Fi, Airport, Bluetooth, etc, and see if this resolves the issue.
- Close any unnecessary applications, these drain your computers CPU resources and can affect performance.
- Please ensure that all parts of the computer are up to date including motherboard BIOS.
If the issue occurs only with recorded audio (as opposed to playback from Spotify / Apple Music etc) and none of the steps above resolve the issue, it is possible that the gain control is too high for your input source. Please see our FAQ: 'Why does my recording sound distorted?'