macOS 10.15 Catalina discontinued support for 32 bit applications.
If you are running the latest console or Native software, the latest SSL apps are compatible with Catalina.
If you are not running the latest console software, SSL recommend you update your console software, then you can use the latest SSL Remote app.
Please download the latest software and apps from your SSL account My Products tab.
See below for additional product specific information.
Having trouble unzipping on Mac? See SSL Remote and Safari Decompression Failed error instructions.
SSL 2 series interfaces
The SSL 2 series interfaces are compatible.
Sigma
Sigma Remote 2.1/33 is compatible with Catalina. However, some hardware may need a network switch between the Sigma and the Mac. SSL engineers are currently investigating why.
SSL Native
SSL Native V6 is compatible with Catalina. Please note that compatibility is subject to your DAW version.
Nucleus, Matrix, AWS, and Duality
The latest support files include the Catalina-compatible Remote app.
You must be running the latest version of console software to run the latest Remote app.
For example, if you are running AWS V3 or earlier, you must update to V4 to use the latest Remote app.
If you do not wish to update your console, please contact SSL for Catalina workaround instructions. Long term, keeping your console up-to-date is the best solution.
Download the latest support file .zip from your SSL account My Products tab.
On your Mac, remove the existing version of Remote app from the Applications folder and dock before dragging the new Remote app into the Applications folder.
Open Remote and verify you have the latest version or higher:
Nucleus Remote 2.2.26147
Matrix Remote 3.1.26146
AWS 924/948 Remote 1.3.26144
AWS 900/900+ Remote 1.3.26143
Duality Remote 1.9.26145
Nucleus² Dante interface Dante Virtual Soundcard 4.1.0
According to Audinate, Dante Virtual Soundcard is compatible with Catalina, but DVS 4.1.0.8 may present latency issues resulting in distorted audio.
Please update to the latest version of Dante Virtual Soundcard 4.1.1 or higher, or contact Audinate and see their FAQ about their DVS software compatibility.
Nucleus USB interface
The legacy Nucleus USB interface is not compatible with Catalina. DAW control and all other functions work with Catalina.
Delta Control plug-in
The latest version of Delta Control plug-in is compatible with macOS Catalina if you had them on a previous installation of macOS.
If you are installing a fresh copy then you will need to allow the install within the macOS security preferences. Use the following link for help with this: https://support.apple.com/guide/mac-help/open-a-mac-app-from-an-unidentified-developer-mh40616/mac
ipMIDI
ipMIDI V1.7 and higher is compatible with Catalina. This is available in your My Products download section. You may also download it directly from http://nerds.de/en/download.html
Delta-Link MADI Pro Tools interface (legacy)
Pro Tools HD 12.6 or higher requires a DigiLink I/O iLok license from www.avid.com, and the last SSL Delta-Link firmware, V2.00 released 2012.
Alpha-Link series audio converters
These are standalone audio converters and are not dependent on any OS.
Having trouble unzipping on Mac? See SSL Remote and Safari Decompression Failed error instructions.